Operations Supervisor

OPERATIONS SUPERVISOR

Overall responsibility for managing the safe and efficient execution of daily warehouse and transportation operations including receiving and storing clients’ goods, managing inventory levels, ensuring the efficient delivery of clients’ orders and supervising staff.

DUTIES AND RESPONSIBILITIES:

Some of the main duties these individuals are responsible for include:

• Supervising and executing daily warehouse activities including but not limited to receiving, put away, picking, shipping,
and inventory control in a safe and efficient manner
• Documenting warehouse processes and evolving current processes already in place
• Managing, evaluating and reporting on warehouse productivity
• Coordinating and tracking inbound receipts, storage and timely delivery of goods
• Owning the outbound order process which includes allocating, picking, QA and shipping
• Tracking and documenting inventory levels and performing monthly / yearly physical inventories
• Maintaining reports, collecting relevant data and preparing necessary documentation involved in the daily warehouse
functions
• Learning and understanding the ins and outs of the Warehouse Management System and evolving into a “WMS super user”
• Communicating and collaborating with clients and other departments
• Own the Transportation Management System (TMS) ; evolve into the “TMS super user”
• Plan and manage the daily drayage and transportation operations
• Lead the growth of the company’s carrier routing guide; adding new company assets and sourcing new carrier partners

KNOWLEDGE AND SKILLS:

• Proficient in the use of Microsoft Office (Excel, Outlook, Word ETC.)
• Working knowledge of Warehouse Management and Transportation Management Systems
• Application of logic, reasoning and problem solving
• Strong ability to work with time/date deadlines
• Ability to work in fast paced environment where multi-tasking is required
• Customer Driven, good interpersonal skills and ability to work with Management Team, clients and vendors
• Strong verbal and written communication skills, ability to provide proactive updates

Safety is the first priority at all times. Ensure proper training for all truck drivers, PIT operators and general staff.

 
 
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